Designing a research report with branded infographics and illustrations to clearly communicate global survey findings.

a grid of white pages with blue illustrations, from a report for PayPal

PAYPAL

The Third Wave of Fin Tech Innovation

– Brand collateral
– Research reports
– Information graphics
– Icons and illustrations

Overview

The government relations team at PayPal conducted a global survey of 4,000 adults, uncovering four key themes. To effectively communicate these findings, they needed a report that summarized the data and presented each theme as a distinct, easy-to-understand insight.

challenge

The challenge was translating a large volume of complex survey data into a clear, cohesive, and visually engaging report. Each key theme needed to stand out individually while aligning with PayPal's brand identity.

approach

I worked closely with the report’s author to design a multi-page document featuring custom infographics and illustrations. My focus was on clarity and rapid comprehension—developing visuals that distilled the essence of each theme. To ensure consistency, every illustration and graphic aligned with PayPal's established brand aesthetic.

solution

Visual Storytelling: I started with rough sketches to translate abstract survey insights into clear, impactful visuals. Once the direction was approved, I refined the sketches into polished, on-brand infographics and illustrations.

Multi-Use Design: Beyond enhancing the report, the visuals were designed for flexibility. They were repurposed in social media posts, increasing engagement and extending the report’s reach.ed, I refined the sketches into polished, on-brand infographics and illustrations.

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sketches and final illustrations of abstract ideas made visual for PayPal

What my client said.

very light gray open quote marks

Sara engages deeply with the materials throughout the development process, asks thoughtful questions to clarify the content, and creates visuals that bring abstract concepts to life. Sara’s partnership has been important for the thought leadership and research work my team does.

Ivy K. Lau
Global Public Policy and Research, Government Relations
PayPal

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